How to order

Payment Terms

Approved accounts: Net 30 days from date of invoice, via Direct Bank Transfer. Non-approved accounts: Prepaid Wire Transfer: You can wire the funds to our bank. We will contact you with the total amount. Orders will not be accepted until funds have been received in full and Purchase Order has been received.

International Taxes and Duties

The customer is responsible for payment of all international taxes and duties


Shipping or freight charges and insurance will be paid by the customer. Qotana makes all reasonable efforts to meet the delivery date(s). Customer acknowledges that delivery dates provided by Qotana are estimates only and that Qotana will not be liable for failure to deliver on such dates.

*For new customers, please provide your preferred shipping method and account to us.


Products manufactured by Qotana are warranted against defective material and workmanship for 1 year from date of shipment. Customer must notify Qotana within one (1) year from date of shipment of any defective product. Qotana assumes no liability if defects result from improper use, operation above rated capacities, repairs not made by us, or misapplication of equipment.